What SmarterMail versions can you migrate from?

We migrate from all SmarterMail versions including SmarterMail 100, SmarterMail Enterprise, SmarterMail Free, and legacy versions 16.x, 15.x, and older. We support both self-hosted and SmarterMail Cloud installations.

What platforms can you migrate SmarterMail to?

We migrate SmarterMail to Microsoft 365, Google Workspace, Exchange Server, Zimbra, Zoho Mail, and other IMAP platforms. We also support SmarterMail to SmarterMail migrations for server upgrades.

What data is migrated from SmarterMail?

We migrate all mailbox data including emails with attachments, folder structure, contacts, calendars, tasks, notes, and domain settings. Metadata like read/unread status and flags are preserved.

How long does SmarterMail migration take?

Timeline depends on mailbox count and data volume. Typical migrations: 1-50 mailboxes in 1-3 days, 50-200 mailboxes in 3-7 days, 200+ mailboxes in 1-2 weeks. We work during off-hours to minimize disruption.

Is there downtime during SmarterMail migration?

Minimal to zero downtime. We perform initial migration while SmarterMail is running, then do a quick delta sync to catch new emails. Final cutover typically takes minutes.

How much does SmarterMail migration cost?

Pricing starts at $15 per mailbox for basic migrations. Volume discounts available for 50+ mailboxes. Enterprise migrations with complex requirements are custom quoted. Free assessment provided.

SmarterMail Email Migration Services - SmarterMail to Office 365, Google & Exchange

Migration Destinations

Migrate SmarterMail To Any Platform

We migrate your SmarterMail mailboxes to all major email platforms and file formats.

☁️

Microsoft 365

Exchange Online, Outlook

Business BasicBusiness StandardEnterprise

📧

Google Workspace

Gmail, Google Calendar

Business StarterBusiness PlusEnterprise

🏢

Exchange Server

On-Premises Exchange

Exchange 2019Exchange 2016Exchange 2013

📬

Other Platforms

Zimbra, Zoho, and More

ZimbraZoho MailSM Upgrade

📁 File Format Exports

Export SmarterMail mailboxes to standard file formats for archival or import elsewhere.

PST (Outlook)MBOXEML FilesMSG FilesvCard (.vcf)iCal (.ics)

🔄 SmarterMail to SmarterMail

Migrate between SmarterMail installations for upgrades, consolidation, or hosting changes.

Server UpgradeDomain MergeHosting ChangeHardware RefreshVersion Upgrade

Migration Scenarios

Common Migration Scenarios

Why businesses migrate from SmarterMail and how we help with each situation.

☁️ Cloud Adoption

Moving from self-hosted SmarterMail to Microsoft 365 or Google Workspace for better collaboration and reduced server management.

Remote WorkNo Server MaintenanceAuto Updates

🏢 Hosting Provider Change

Switching web hosts or moving from shared hosting SmarterMail to dedicated platform. Need to migrate all domains and mailboxes.

Host MigrationMulti-DomainBulk Transfer

💰 Cost Optimization

SmarterMail licensing and server costs adding up. Cloud platforms offer predictable per-user pricing with included features.

No HardwarePredictable CostsBundled Features

🏢 Merger & Acquisition

Consolidating email systems after company merger. Need to unify SmarterMail domains with parent company's Microsoft 365 or Google platform.

Domain MergeUser ConsolidationSingle Platform

📈 Enterprise Features

Business outgrowing SmarterMail capabilities. Need enterprise features like advanced compliance, eDiscovery, and DLP.

ComplianceeDiscoveryAdvanced Security

🔄 Version Upgrade

Upgrading SmarterMail to newer version on new server. Clean migration preferred over in-place upgrade for reliability.

Version UpgradeClean InstallNew Hardware

How It Works

Our Migration Process

A proven 6-step process that ensures successful SmarterMail migration with minimal disruption.

Assessment

We analyze your SmarterMail environment - version, domains, mailbox count, data volume, and special requirements. Free assessment with detailed migration plan.

Planning

Create migration schedule, set up destination environment, configure connections. Plan domain cutover sequence for multi-domain installations.

Pre-Migration

Initial bulk migration while SmarterMail remains active. Most data transferred during this phase with zero user impact. Users continue working normally.

Verification

Verify data integrity - compare mailbox counts, folder counts, and random sampling. Identify and resolve any issues before cutover.

Delta Sync

Final sync to catch any new emails since pre-migration. Quick process - typically minutes. MX records updated to point to new platform.

Cutover & Support

DNS cutover to new platform. User communication and email client configuration support. Post-migration monitoring and issue resolution.

⏱️ Typical Migration Timeline

1-3 Days

1-50 Mailboxes

3-7 Days

50-200 Mailboxes

1-2 Weeks

200+ Mailboxes

Minutes

Final Cutover

FAQ

Frequently Asked Questions

Answers to common questions about SmarterMail email migration.

We migrate from all SmarterMail versions including SmarterMail 100.x (latest), 17.x, 16.x, 15.x, and older legacy versions. We support SmarterMail Enterprise, Professional, and Free editions, as well as SmarterMail Cloud and hosting provider installations.

We migrate SmarterMail to Microsoft 365 (Exchange Online), Google Workspace (Gmail), Exchange Server (on-premises 2013-2019), Zimbra, Zoho Mail, and other IMAP-compatible platforms. We also support SmarterMail-to-SmarterMail migrations for upgrades or hosting changes, plus export to PST/MBOX/EML files.

We migrate all mailbox data: emails with attachments, complete folder structure, contacts (personal and domain), calendars (events, meetings, recurring items), tasks, and notes. Metadata like read/unread status, flags, categories, and timestamps are preserved.

Timeline depends on mailbox count and data volume. 1-50 mailboxes: 1-3 days. 50-200 mailboxes: 3-7 days. 200+ mailboxes: 1-2 weeks. Final cutover with delta sync typically takes minutes. We can work during off-hours/weekends to minimize business disruption.

Minimal to zero downtime. We perform initial bulk migration while SmarterMail remains fully operational. Users continue working normally. Final cutover involves a quick delta sync (minutes) to catch new emails, then DNS/MX record update. Most users experience no interruption.

Pricing starts at $15 per mailbox for small migrations. Volume discounts: $12/mailbox (26-100), $10/mailbox (101-500), custom pricing for 500+. Includes all data types, delta sync, verification, and support. Free assessment provided - no obligation.

Yes, absolutely. SmarterMail's multi-domain architecture is fully supported. We can migrate all domains to the same destination tenant, different tenants, or mix of destinations. Domain aliases and catch-all addresses are handled during the cutover process.

Typically yes - we need admin-level access to efficiently migrate all mailboxes. Options include: SmarterMail admin console access, IMAP access with domain admin credentials, or direct access to SmarterMail data directories. For hosting accounts, we can work with per-user IMAP credentials if needed.

Yes, we migrate mailing lists. SmarterMail mailing lists are converted to appropriate destination equivalents - Microsoft 365 Distribution Groups, Google Groups, or equivalent. We export member lists and recreate them on the target platform.

Yes. We regularly migrate from shared hosting SmarterMail accounts. We just need IMAP access to the mailboxes - either domain admin credentials or individual user credentials. We coordinate with you on DNS/MX changes during cutover.

Yes, typically. After migration, email clients (Outlook, Thunderbird, mobile apps) need to be reconfigured to connect to the new platform. For M365, this is often automatic with modern Outlook. We provide step-by-step guides for all common email clients.

Yes. SmarterMail team workspaces and shared resources are migrated where the destination platform supports equivalent features. For Microsoft 365, these become Shared Mailboxes or Microsoft 365 Groups. Some advanced workspace features may need manual configuration.

Common scenario. We migrate from your current SmarterMail hosting to your new platform or provider. This works whether moving to cloud (M365/Google), another hosting provider, or self-hosted solution. We coordinate timing with both old and new providers.

Absolutely. All data transferred over encrypted connections (TLS/SSL). We sign NDAs on request. Migration data is processed in secure environment and deleted after successful migration confirmation. We do not store or access your email content beyond technical requirements.

We recommend keeping SmarterMail running (receive-disabled) for 2-4 weeks after migration as a backup reference. After you confirm everything is migrated successfully, you can cancel the hosting or decommission the server. We do not modify or delete anything on your SmarterMail installation.

Success Stories

SmarterMail Migration Case Studies

Real SmarterMail migration projects we have completed for businesses.

SmarterMail → M365 2024

Real Estate Agency

Multi-office real estate firm migrating from SmarterMail Enterprise to Microsoft 365 for better Outlook integration and mobile access.

Mailboxes

240GB

Data

4 Days

Completed

Result: Zero downtime weekend migration. All calendars and contacts synced perfectly. Mobile access improved significantly.

SmarterMail → Google 2024

Tech Startup

Growing tech startup moving from shared hosting SmarterMail to Google Workspace for better collaboration with Drive and Meet.

Mailboxes

55GB

Data

2 Days

Completed

Result: Smooth transition from hosting provider. Team productive on Gmail immediately. All historical emails preserved.

Multi-Domain 2024

Hosting Provider Client

Business with 5 domains on shared hosting SmarterMail migrating all domains to Microsoft 365 Business Premium.

Domains

120

Mailboxes

6 Days

Completed

Result: All 5 domains migrated with coordinated DNS cutovers. Unified management console. Hosting cancelled.

Hosting Change 2024

Marketing Agency

Agency switching web hosts needed to migrate email from old hosting provider's SmarterMail to new provider's M365 hosting.

Mailboxes

85GB

Data

3 Days

Completed

Result: Seamless transition between hosting providers. Coordinated website and email migration together.

SM Upgrade 2024

Insurance Broker

Insurance company upgrading from SmarterMail 15 on old server to SmarterMail 100 on new hardware with Windows Server 2022.

Mailboxes

195GB

Data

3 Days

Completed

Result: Clean migration to new server preferred over in-place upgrade. Fresh installation with all data preserved.

Archive Export 2024

Law Firm Compliance

Law firm exporting all SmarterMail mailboxes to PST files for long-term compliance archival before migration to cloud platform.

180

Mailboxes

550GB

Data

5 Days

Completed

Result: All mailboxes exported to individual PST files for 7-year regulatory retention. Then migrated to M365.

Reviews

What Clients Say

Jennifer Mitchell

IT Director, Real Estate

"We had 5 domains on SmarterMail at our hosting provider. Univik migrated everything to Microsoft 365 seamlessly. All our historical emails and contacts came over perfectly. Zero data loss."

Verified

Andrew Chen

CTO, Tech Startup

"Moving from our hosting provider's SmarterMail to Google Workspace was painless with Univik. They handled everything - we just had to point our DNS. Team was on Gmail the next morning."

Verified

Patricia Moore

Office Manager, Insurance

"Our SmarterMail server was getting old and we needed to upgrade. Univik migrated us to a fresh SmarterMail 100 installation perfectly. All 75 mailboxes moved with no issues. Great service!"

Verified

About Univik

Univik is an email migration and digital forensics company founded in 2013.

With 12+ years experience and 350+ successful SmarterMail migrations, we have helped businesses and hosting providers move from SmarterMail to modern platforms. Our team includes certified migration specialists with deep expertise in SmarterMail architecture and major destination platforms. We serve clients in 89+ countries.

SmarterMail Migration Experts

350+ SmarterMail Migrations

12+

Years

350+

SmarterMail Migrations

35K+

Mailboxes

89+

Countries

SmarterMail Email Migration Services

Supported SmarterMail Versions

Migrate SmarterMail To Any Platform

What Data We Migrate

Common Migration Scenarios

Addressing Your Migration Concerns

Our Migration Process