Email Settings GuideQuick answer: Ukr.net email runs on Ukr.net settings. Every protocol connects to imap.ukr.net. IMAP is on 993, POP3 on 995 and SMTP on 465, each secured with SSL. Your username is the full address and the mailbox password you set in Ukr.net settings lets you in. Your exact values also sit under App Password in Ukr.net settings. Lost a device? revoke that one password.
What Changed Recently#
A host changes how you sign in more often than it changes the server names. Here is the current status for Ukr.net and what it means for your setup.
Worth knowing
Use the full address. Ukr.net turns down a bare mailbox name. Put you@ukr.net in both the incoming and the outgoing server.
Worth knowing
Your main password will not work. Since February 2020 a client needs a generated app password, made at mail.ukr.net. The main password stays for the webmail.
Worth knowing
IMAP only, no POP. Ukr.net has moved fully to IMAP on imap.ukr.net. A modern setup no longer uses POP.
Before You Begin#
Handle these two basics before anything else. Skip them and your email app will reject the connection even when every server value is correct.
1. Create the mailbox
Add the address under your mail settings in Ukr.net settings and set its password. That password is the one your apps use.
Where: Ukr.net settings then your mail settings
2. Open the Passwords for External Programs page
Click the app password step next to the address, then the Passwords for External Programs page to read the server name and secure ports.
Where: App Password
About Ukr.net FREEMAIL#
FREEMAIL is the free mail service at ukr.net, one of Ukraine's largest web portals. A mailbox reads in a browser at mail.ukr.net. It also works in Outlook, Apple Mail or Thunderbird over IMAP.
Incoming mail uses imap.ukr.net on 993 with SSL. Outgoing uses smtp.ukr.net on 465 with SSL. The username is your full address. The step people miss is the password. Since February 2020 Ukr.net stopped accepting your main account password in a mail program, so you create a separate app password in the webmail and use that in the client. Ukr.net has moved fully to IMAP, so a modern setup no longer uses POP.
| Service Name | FREEMAIL, free webmail |
| Run By | Ukr.net, Ukraine |
| Address Domain | ukr.net |
| Incoming Server | imap.ukr.net, port 993 SSL (IMAP only) |
| Outgoing Server | smtp.ukr.net, port 465 SSL |
| Client password | A generated app password, not your main one |
| Username | Full email address |
| Webmail | mail.ukr.net |
Ukr.net Webmail Login#
You can always read your mail in a browser. The official sign in pages are:
Create an App Password First#
Since February 2020 Ukr.net will not take your main account password in a mail program. For security it hands each program its own generated password instead. Make one before you set up Outlook, Apple Mail or Thunderbird. Without it the sign-in is refused.
- Sign in at mail.ukr.net in a browser.
- Open Settings, then the Passwords for External Programs section.
- Turn Access for External Programs on if it is off, then choose Create password.
- Confirm with your main account password.
- Copy the generated password and enter it in the client in place of your usual one.
Ukr.net IMAP Settings#
IMAP is the incoming choice Ukr.net points most people to. Mail stays put on the server, so a laptop and a phone read one shared inbox. Pull the exact server name from the Passwords for External Programs page in Ukr.net settings.
| IMAP Server | imap.ukr.net | |
| Port | 993 | |
| Encryption | SSL/TLS (required) | |
| Username | Your full email address, including @ukr.net | |
| Password | Your mailbox password | |
| Authentication | Required |
Ukr.net SMTP Settings#
SMTP handles outgoing mail. If you can read mail but not send it, the problem is here.
| SMTP Server | smtp.ukr.net | |
| Port (SSL) | 465 | |
| Port (STARTTLS) | 587 | |
| Encryption | SSL or STARTTLS (required) | |
| Username | Your full email address | |
| Password | Same as incoming mail | |
| Authentication | Required. Switch on outgoing server authentication in the client. |
465 with SSL. Many home connections block port 25. Ukr.net also supports 587 and 26 if 465 is blocked. Confirm outgoing authentication is on.
Check Ukr.net IMAP Settings Online#
You don't need to download anything to check Ukr.net IMAP settings online. This page is the lookup: every value is verified, current and copyable straight from your browser. Not sure your address uses Ukr.net servers? Type it below and find out instantly.
Does my email address use these settings?
Runs in your browser only. Your address is never sent anywhere or stored.
Want to verify the account itself before configuring an app? Sign in at Ukr.net webmail, which confirms your address and password work, then confirm an app password exists. If both pass, any email app connects with the tables above.
Look Up IMAP Settings for Any Email Domain#
This page covers Ukr.net. For every other address, work email on a company domain included, we run a free online lookup database: imapsettings.com.
imapsettings.com
Complete email settings database, by Univik
Enter any email address and get the incoming and outgoing server settings for that domain in 1 step:
Your address is used only to find the settings for that domain. Nothing is stored or shared.
Username and Password#
Both come from the mailbox itself. The username is the whole email address and the password is the one you chose when you built the address in Ukr.net settings. A standard Ukr.net mailbox uses no app password.
Username is the full address
Type you@ukr.net in full, with the part after the at sign. Ukr.net turns down a bare mailbox name.
Put that same address on both incoming and outgoing.
Password is the mailbox one
This is the webmail password you set under your mail settings in Ukr.net settings, not your Ukr.net client area login. Reset it there if an app keeps refusing it.
The two factor prompt in the Ukr.net client area guards billing, not the mailbox connection.
Set Up Ukr.net in Email Clients#
The servers and ports are always the same. Only the menus differ. Jump to your app:
Outlook (Windows and Mac)
- In Outlook select Add Account, then turn on manual setup under Advanced options.
- Choose IMAP and set incoming to
imap.ukr.neton 993 with SSL. - Set outgoing to the same server on 465 with SSL.
- Enter the full address and mailbox password when Outlook prompts you.
- Send a test message to yourself to prove both paths.
Apple Mail (macOS)
- In Mail select Add Account, then pick Other Mail Account.
- Give your name, Ukr.net address and password, then continue.
- Enter imap.ukr.net with SSL on incoming and outgoing.
- Keep the SSL ports so nothing sends in plain text.
- Save and wait for the mailbox to load.
iPhone and iPad
- In Settings open Mail, then tap Mail Accounts and Add Account.
- Tap Other then Add Mail Account and fill your details.
- Keep IMAP chosen and put imap.ukr.net in both server boxes.
- Leave the secure ports iOS fills, since Ukr.net expects SSL.
- Tap Save and let iOS run its check.
Android
- Open your mail app and tap Add account, then Other or IMAP.
- Put in your address and password. Switch to manual setup if it stalls.
- For incoming use imap.ukr.net on 993 over SSL.
- For outgoing use smtp.ukr.net on 465 over SSL.
- Save and swipe down to fetch your mail.
Thunderbird
- In Thunderbird pick Account Actions, then Add Mail Account.
- Type your name, Ukr.net address and password, then Continue.
- Wait for detection, then make sure IMAP with SSL is picked.
- If detection fails, type imap.ukr.net in yourself.
- Hit Done and the folders fill in on the first sync.
Ukr.net Webmail Settings#
Server settings connect your apps. The controls here shape how the mailbox acts on its own. They live in Ukr.net webmail, opened at mail.ukr.net in any browser.
Signature
Add one in the webmail preferences. It rides on mail sent from webmail. A desktop app keeps a signature of its own.
Vacation Auto Reply
Set an autoresponder in Ukr.net settings and give it start and end dates. The Ukr.net server delivers it, so it fires even when your machine is off.
Filters and Folders
Create filters from the Ukr.net webmail filters in Ukr.net settings. A server side rule sorts a message ahead of any device fetching it. A rule set inside an app only works while that app is running.
Spam and Blocked Senders
Ukr.net runs SpamAssassin on incoming mail. Set the threshold and block unwanted senders in Ukr.net settings. Flagged mail lands in the junk folder for a look.
Ukr.net FREEMAIL at a Glance#
Every value for a ukr.net address in one place. Create an app password first:
| Incoming (IMAP) | imap.ukr.net, port 993, SSL |
| Outgoing (SMTP) | smtp.ukr.net, port 465, SSL |
| Authentication | Required on the outgoing server |
| Client password | A generated app password, not your main one |
| POP3 | Retired. Ukr.net is IMAP only |
| Username | Full email address |
| Webmail | mail.ukr.net |
Troubleshooting Ukr.net Connections#
Find the exact error your email app shows, then apply the fix:
| Error you see | What it means | Fix |
|---|---|---|
| Username or password rejected | Short username or wrong password | Use the full email address with the mailbox password from Ukr.net settings, not the client area login. |
| Cannot send on port 25 | ISP blocks the default SMTP port | Switch outgoing to 465 with SSL. Ukr.net also accepts 587 and 26 if 465 is blocked. |
| Sign-in refused with the right password | The client holds your main password | Since February 2020 Ukr.net does not accept the main account password in a mail program. Create an app password at mail.ukr.net under Passwords for External Programs, then enter that in the client instead. |
| POP settings will not connect | Ukr.net retired POP | Ukr.net has moved fully to IMAP. Set the incoming server to imap.ukr.net on 993 with SSL rather than a POP host. Your mail then stays on the server and syncs across devices. |
| Cannot connect to server | Wrong port or encryption | Set 993 with SSL incoming and 465 with SSL outgoing. A firewall on your own machine can block it as well. |
| Repeated password prompt | Short username or a typo | Clear the saved login, then put in the full address with the mailbox password. |
| Messages stuck in Outbox | SMTP authentication is off | Enable "outgoing server requires authentication" with the same login as incoming mail. |
| Lost a phone with mail set up | Its app password still works | Open Managing IMAP Access in the webmail and delete that device's password. The phone can no longer reach the mailbox, while your other programs and your main password are untouched. |
| One program stopped after a change | Its app password was removed | A deleted password cannot be reused. Create a fresh app password in Managing IMAP Access, then enter that new one in the program that lost access. |
Reader Reported Fixes
Copy from the Passwords for External Programs page. When a manual setup will not connect, the the Passwords for External Programs page page in Ukr.net settings prints the exact server name and ports for that mailbox. Pasting those in clears the guesswork behind most failed setups.
Test the login in webmail first. Sign in at webimap.ukr.net with the full address and mailbox password. If webmail works, the credentials are right and the issue sits in the app settings.
Managing Your App Passwords#
Because each program gets its own password, you can name them and remove them one at a time. If a phone is lost or you suspect someone reached your mailbox, you revoke that one password without changing your main one. Everything else keeps working.
The list lives in the webmail. Open Settings, then Managing IMAP Access under Security Settings. You can also go straight there at mail.ukr.net/desktop#security/appPasswords. Ukr.net shows every program you gave IMAP access to, each under the name you typed when you created it.
| Situation | What to do |
|---|---|
| Lost or sold a device | Delete that device's password in Managing IMAP Access. The other programs keep their own passwords, so they stay connected. |
| Suspect the mailbox was reached | Review the list, remove any password you do not recognise, then change your main account password as well. |
| Cut off every program at once | Turn the Access for External Programs switch off. That blocks all IMAP client access in one step while the webmail still works. |
Moving Mail In or Out?#
Ukr.net mail speaks plain IMAP, so a mailbox moves in or out like any Ukr.net account. Each folder stays on the server until the move finishes.
Take a copy first. Back up the mailbox before a move. A note that arrives mid switch can sit on either side. A copy keeps you safe.
Carrying mail across? The Univik Email Migration Tool moves each folder over an IMAP link. Give it the Ukr.net server name and mailbox password on this side and the other account opposite.
Rather hand it off? Our Email Migration Services team runs the whole move and verifies each folder arrived.
Use These Settings in Univik Email Backup#
The same IMAP settings above let you download your complete Ukr.net mailbox to your computer. Univik Email Backup saves everything as PST, MBOX, EML or PDF files you keep forever, even if the account closes.
- Download Univik Email Backup and install it on Windows.
- Select Ukr.net from the source list. If it isn't listed by name, choose IMAP.
- Give the complete email address with your mailbox password. The login name is always the whole email address.
- When the backup tool wants server details, hand it imap.ukr.net on port 993 with SSL for Ukr.net. Take those values straight from the IMAP table above, with port
993over SSL. - Pick a saving format and folder, then start the backup. Large mailboxes download in the background.
Univik Tools That Use These Settings#
Many people land here while migrating or archiving a mailbox. All 3 tools use the same IMAP settings from this page:
Email Backup
Download your complete Ukr.net mailbox to PST, MBOX, EML or PDF before switching or closing the account.
Email Backup Tool →
Email Migration Tool
Copy every folder from Ukr.net straight into Gmail, Microsoft 365 or any other account. No manual export needed.
Email Migration Tool →
Email Converter Tool
Already have MBOX, EML or OST files from an old export? Convert them to PST, PDF or any format your new app opens.
Email Converter Tool →Prefer to hand the whole migration to experts?
If the hostnames and passwords feel like busywork, you can let the tool handle it. Univik's migration team handles the complete project: planning, transfer, verification and a report showing every folder made it. Since 2013, for single mailboxes up to full company moves.
Email Settings Glossary#
IMAP
Internet Message Access Protocol. Reads mail that stays on the Ukr.net server, so every device shows the same inbox. Use imap.ukr.net on port 993 with SSL.
SMTP
Simple Mail Transfer Protocol. Sends your outgoing mail through smtp.ukr.net on port 465 with SSL. It needs a sign-in with your address and an app password.
SSL and TLS
The encryption Ukr.net uses on 993 and 465. It is on from the first byte, so your sign-in and mail stay private.
imap.ukr.net
The incoming server for IMAP. Set it on port 993 with SSL to read mail that stays on the server.
smtp.ukr.net
The outgoing server. Set it on port 465 with SSL and a sign-in to send your mail.
App Password
A separate password Ukr.net generates for a mail program. Since February 2020 your main password will not sign a client in, so you use one of these instead.
Access for External Programs
The switch in Ukr.net settings that lets outside programs reach your mailbox over IMAP. It has to be on before an app password will work.
Passwords for External Programs
The page in Ukr.net settings where you turn access on and create app passwords. Open Settings, then this section, to make one.
Main Account Password
The password you use to sign in to the webmail. Ukr.net no longer accepts it in a mail program, so it stays for the browser only.
Ukr.net Webmail
The browser view of your mail at mail.ukr.net. Handy for a quick check and the place you create app passwords.
Full Email Address
Your username for the server is the whole address. The same value works for incoming and outgoing.
FREEMAIL
The name of the free mail service at ukr.net, one of Ukraine's largest web portals. A mailbox carries an address like you@ukr.net.
Managing IMAP Access
The page in Ukr.net webmail, under Settings then Security Settings, that lists your app passwords and holds the access switch. Reach it at mail.ukr.net.
Password Name
The label you type when you create an app password. It shows in the list, so you can tell the phone password from the laptop one and remove the right one.
Access Switch
The Access for External Programs toggle. On, it lets your app passwords connect. Off, it blocks every program at once while the webmail still works.
How We Verify These Settings#
Univik builds email backup, migration and converter software since 2013. Our tools sign in to Ukr.net over IMAP and SMTP every day for thousands of users, so a changed server, port or login rule shows up in our connection logs before most guides notice it.
Every value on this page is confirmed with three checks: a live IMAP and SMTP connection from Univik Email Backup, a comparison against the Ukr.net guides and a sign in with a real mailbox using the full address. We re verify after any provider announcement and at least once a quarter.
Found something that no longer matches what Ukr.net shows you? Tell us and we will retest and update the page, with the change logged in what changed recently.
Help & Support
Frequently Asked Questions
Incoming is imap.ukr.net on port 993 with SSL. Outgoing is smtp.ukr.net on port 465 with SSL. The username is your full address. The password is an app password you generate in the webmail, since Ukr.net no longer accepts your main one in a client.
Since February 2020 Ukr.net stopped accepting the main account password in a mail program, for security. A client set up with that password is turned away even when it is right. Create an app password at mail.ukr.net, then use that in the client.
Sign in at mail.ukr.net, open Settings, then the Passwords for External Programs section. Turn Access for External Programs on if it is off, then choose Create password and confirm with your main password. Copy the generated string into your client.
No. Ukr.net has moved fully to IMAP, so the incoming server is imap.ukr.net on 993 with SSL. IMAP keeps your mail on the server, which lets a phone and a laptop share one inbox.
Your username is the full address, like you@ukr.net, not the part before the at sign. The same value goes in the incoming and the outgoing server.
Send through smtp.ukr.net on port 465 with SSL. Turn authentication on and sign in with your full address and the app password. The main account password will not send.
It is the safest way. Ukr.net lets you make one app password per program, so a phone, a laptop and a tablet each have their own. If a device is lost, you delete that one password without touching the others.
Yes. A ukr.net mailbox reads over IMAP and sends over SMTP at no charge. Set the servers above in your app, then sign in with your address and an app password.
Open mail.ukr.net and sign in with your main account password. Webmail is the quickest way to check mail without a client. It is also where you create the app passwords your programs need.
Open Managing IMAP Access in the webmail, under Settings then Security Settings. Delete that device's app password from the list. Because each program has its own named password, removing one leaves the others working and does not change your main account password. To cut off every program at once instead, turn the Access for External Programs switch off.
Other Email Provider Settings
Summary: Ukr.net Settings at a Glance
- IMAP: imap.ukr.net, port 993, SSL/TLS
- SMTP: smtp.ukr.net, port 465 or 587
- Username is always your full email address
- Ukr.net mailbox on the Ukr.net servers
- Pick IMAP for phone + computer sync
- Full address as the username
- Username is always the full email address